Recruit Ref: L0600801029
Posting Date: 2026-01-15
CL Technical Services Limited
CL Technical Services Limited

CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!

Helpdesk Engineer (Wan Chai, 5 days work)

Job Duties:

  • Provide deskside and remote support for end users, including troubleshooting hardware, software, and peripheral issues
  • Respond to and resolve incident and service request tickets in a timely manner
  • Support Windows OS, Microsoft 365, and standard office applications
  • Assist with user account setup, password resets, and device configuration
  • Coordinate with regional IT teams and external vendors for issue resolution
  • Maintain documentation and inventory of IT assets
  • Ensure compliance with internal IT policies and security standards
  • Meeting Room AV system Setup

Job Requirement:

  • F.5 or above
  • At least 2-3 years relevant experience.
  • Solid technical background, including experience working with Active Directory, Group Policy, Windows 11, and Office 365.
  • Experience in Basic Networking, DNS, DHCP, Active Directory, AD Connect
  • Experience in troubleshooting PC/Server Hardware and Software issues.
  • Understanding and knowledge of network troubleshooting skills in the Windows environment.
  • Proven experience of 1st/2nd line support experience (essential)

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to kmpost@clts.com

 

For more job opportunity, please visit our website: www.clts.com

 

The personal information is collected strictly for recruitment purpose only.


Summary
Industry:
Information Technology 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
2-3 
Salary(HKD):
$23,000 (Monthly)
Location:
Wanchai District / Wan Chai
Benefits:
  • 5-Day Work
  • Medical Insurance
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Keywords: IT,Helpdesk,SUPPORT
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