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Recruit Ref: L0602842812
Posting Date: 2025-11-19
Karrie International Holdings Limited
IT Support

Responsibilities:

  • Handle the company’s hardware, software, and network issues and provide technical support to staff/Shop

  • Installing, configuring, and troubleshooting including Wi-Fi, Ethernet network, video conferencing and Software solutions

  • Basic knowledge in VPN, TCP/IP networking, Cabling

  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

  • Provide administrative support including paperwork, documentation, and filing

  • Provide user support and On-site shop support when needed

  • Tracked and managed IT assets and followed hardware and software's related warranty and maintenance

  • Maintain an inventory of IT assets

  • Perform any other duties as assigned


Requirements:

  • Diploma holder or above in Computer Science, Information Technology, or related disciplines

  • Minimum 2-3 years of proven experience in IT support or coordination roles

  • Strong knowledge of IT systems, networks, hardware and web design

  • Familiarity with software applications and troubleshooting techniques

  • Good analytical, problem-solving, interpersonal and communication skills

  • Good command of English, Cantonese and Mandarin (both oral and written)

  • IT professional certificates are an advantage

  • Immediate availability is preferred


Summary
Industry:
Manufacturing / Industrial 
Job Category / Function:
IT (Systems / Technical Support)
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Certificate 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Tsuen Wan District / Tsuen Wan
Benefits:
--
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