Role Summary

The (Senior) Analyst, Business Process Improvement, will support enterprise-wise process review and improvement initiatives under Business Transformation Department.

The role will play a key part in analyzing, documenting, and redesigning end-to-end business processes, with the objective of improving process effectiveness & efficiency, and driving operational excellence.

Responsibilities

Process review & analysis

• Support the planning and execution of process review projects across key business functions (e.g. Sales, Procurement, Manufacturing, Supply Chain, Finance, etc.)

• Conduct current-stats (“As-is”) process assessment through stakeholder interviews and data analysis

• Map and document end-to-end processes using standardized methodologies

Process design & improvement

• Identify process inefficiencies, control gaps, risks, and root cause

• Design future-state (“To-be”) processes aligned with business strategy, operational best practices, and system capabilities

• Recommend practical improvement initiatives covering process simplification, standardization, automation, and control enhancement

Stakeholder engagement & change support

• Work closely with functional teams, system owners, and project managers to validate findings and recommendations

• Support change impact assessment and implementation tracking

• Prepare clear, concise materials for management reporting and decision making

Requirements

• Degree holder with 3 – 6 years’ experience in process improvement / project management / business transformation, within manufacturing environment

• Lean Six Sigma (Green Belt), PMP, or equivalent certification is a plus

• Strong analytical skills and business acumen with good knowledge of best practices in terms of business process

• Exceptional stakeholder management, cross-functional collaboration, and change management skills

• Proficiency in MS Office applications (Excel, Word, PowerPoint) and visualization tools (e.g. Visio)

• Familiarity with ERP system

• Good command of written & spoken English and Chinese

• Occasional PRC and overseas travel is required