JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves
Provide high standards of front desk service, telephone and email communication.
Responding to inquiries and resolving issues promptly
Attend to employee inquiries and concerns regarding facility issues.
Ensure all requests are timely met.
Ensure the reception area, common spaces and meeting rooms are tidy and hazard-free.
Build relationships and be the JLL go-to person for stakeholders, associates, landlord and client.
Provide event & meeting room setup and catering requests support.
Manage stationery & pantry supplies.
Daily mailbox check and liaise courier service.
Complete monthly site inspection & vendor meeting (one per month) as assigned in Corrigo.
Ensure all EHS documents and vendors’ relevant documents are valid and facilitate the submission of vendors’ Permit to Work for client & landlord’s approvals.
Ensure vendors are compliant with JLL & client procurement processes and regulations as well as agreed contract.
Work closely with JLL regional finance team on monthly accruals and budget management.
Maintain a safe and secure workplace according to stipulated HSSE guidelines. Attend monthly EHS catchup meetings.
Ensure escalation procedures and incident reporting procedures are implemented and maintained.
Support client audits with accurate JLL facilities related documentation.
Desired or preferred experience and technical skills:
Higher Diploma / Associate holder in Real Estate / Facilities Management / Property Management / Hotel Management / Business Administration or equivalent
Minimum 2-3 years of experience in facilities management
Strong problem-solving abilities and technical troubleshooting skills
Good command in spoken and written English and Chinese
Good communication and interpersonal skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Location: On-site –Hong Kong, SAR, China
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!