Job Responsibilities

• Oversee and ensure the efficient and smooth operation of Front Office according to the established hotel Policies & Procedures

• Manage and assist in all aspects of the Front Office Department

• Maintain service standard and achieve maximum guest satisfaction

• Ensure staff is properly trained  and perform good service to guests

Job Requirements

• Diploma or above in Hospitality Management or related disciplines

• Minimum 3 years in management level in Front Office Department

• Strong leadership and able to supervise and train the team members

• Good interpersonal and communication skills

• Good command of both written and spoken English & Chinese