JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves ​

• Manage the onsite cleaners to ensure the clean and tidiness of office and perform regular performance review with vendors.

• Responsible for invoice submission and tracking before cut-off date.

• Manage the air-conditioning arrangement upon request from users.

• Manage office supplies ordering on monthly basis.

• Making sure to demonstrate professional and polite responses in telephone responses.

• Responsible for Employee badge and building card management.

• Responsible for maintenance schedule arrangement with local vendors.

• Responsible for ticket resolving for all general facilities-related matters.

Job Requirements

• Diploma / Higher Diploma in any discipline of relevant experience in customer service environment preferably in PM/FM or hotel industry or CS industry;

• Good command of both written and spoken English, and Chinese (including Cantonese and Putonghua);

• Excellent customer service and communication skills;

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Chinese Word Processing;

• Cheerful, proactive, well organized, detail-minded and able to work independently

Location: On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!