JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves: As a Receptionist/Facilities Coordinator, you will serve as the first point of contact for visitors, creating a welcoming and professional impression of the organization. You will manage the reception area, handle visitor registration, answer inquiries, and provide administrative support to ensure smooth front-office operations and contribute to an exceptional visitor experience.
What your day-to-day will look like:
Greet and welcome visitors, manage the visitor registration process, and issue access credentials
Direct visitors to appropriate destinations and inform relevant staff of visitor arrivals
Answer, screen, and forward incoming calls, responding to inquiries when appropriate
Manage meeting room bookings and assist with meeting preparations
Handle incoming and outgoing mail, packages, and deliveries
Maintain a clean, organized reception area and update informational materials
Provide basic administrative support to various departments as needed
Desired or preferred experience and technical skills:
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Experience with visitor management systems and multi-line phone systems
Knowledge of office equipment operation (copiers, printers, scanners)
Familiarity with scheduling and calendar management software
Bilingual proficiency in English and Cantonese, Mandarin is a plus
Experience with digital communication tools (video conferencing, messaging apps)
Basic understanding of security protocols for office buildings
Required Skills and Experience:
Secondary education required, higher diploma in hospitality, business administration, or related field beneficial but not essential
Minimum 1-2 years of experience in a receptionist, customer service, or front desk role
Professional appearance and excellent interpersonal skills
Strong organizational skills with attention to detail
Computer literacy including email, scheduling, and basic office applications
Location: On-site –Hong Kong, SAR, China
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!