JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

• Maintenance & Operations: Develop and maintain maintenance schedules (both preventive and reactive) for all retail bank locations, coordinating daily service operations and ensuring timely resolution of facility issues to minimize disruption to banking services.

• Vendor & Contractor Management: Serve as the primary liaison between bank branches, service vendors, and landlords. This includes sourcing, negotiating contracts, managing performance against KPIs and service level agreements (SLAs), and ensuring all work meets quality standards.

• Health & Safety Compliance: Ensure all facilities and works comply with local legislation, building regulations, and the bank's health and safety practices. Conduct regular facility inspections and audits to proactively identify and address potential issues.

• Financial Management: Assist in budget preparation and monitoring for facility operations. This includes preparing cost estimates for repairs, tracking expenses, and ensuring all works remain within approved budgets.

• Project Coordination: Support the Facilities Manager in the planning and execution of minor projects, such as office reconfigurations, renovations, or equipment installations.

• Stakeholder Communication: Facilitate regular communication with branch managers, internal stakeholders and management through regular updates and meetings, providing excellent customer service and addressing occupant concerns promptly.

• Documentation & Reporting: Maintain accurate records of facility assets, maintenance history, and operational inspections. Prepare and present reports on facility operations, performance metrics, and budget variances for management review.

• Emergency Response: Be available on standby for emergency call-outs outside of operational hours and actively participate in emergency evacuation and business continuity planning

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field

• At least 5 years of experience in facilities management, preferably within retail or financial services

• Proficiency in MS Office

• Excellent project management and problem-solving abilities

• Proactive, detail-oriented, and skilled in building relationships across teams
  

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!