The role is responsible to lead strategic initiatives that improve the effectiveness, efficiency, and alignment of commercial (from RFQ to award project) processes across Sales, Business Development, and other customer-facing functions. Focusing on identifying performance gaps, the role also enhances workflow quality and strengthen cross-functional collaboration—without taking on operational or sales responsibilities. The ideal candidate brings analytical strength, structured problem-solving, and the ability to influence commercial teams to adopt improved ways of working that support business growth and customer success.
Job Functions:
· Lead strategic projects assigned by the management to enhance Commercial processes, improving effectiveness, efficiency, and cross‑team alignment across the customer lifecycle
· Identify workflow improvement opportunities across Sales, BD, and Customer Solutions, using data analysis, stakeholder input, and process reviews to uncover root causes
· Facilitate collaboration among commercial teams to drive process enhancements, ensuring alignment on customer engagement, lead management, pipeline visibility, and go‑to‑market execution
· Develop clear improvement plans, track progress, and present insights and recommendations to the CEO, maintaining structured timelines, KPIs, and transparent reporting
· Support change adoption across commercial functions without taking on operational or sales responsibilities, acting as a catalyst to reinforce improved ways of working
Job Qualifications:
Bachelor’s degree in Business, Marketing, Management, or related discipline
5+ years of experience in process improvement, commercial operations, project management, or business performance roles
Experience in Sales & Marketing environments, ideally in B2B, manufacturing, electronics, or industrial sectors
Prior involvement in CRM optimization, sales funnel improvement, or GTM workflow enhancement is an advantage
Strong analytical and structured problem-solving skills
Excellent communication and stakeholder management capability
Strong project management discipline with attention to detail
Comfortable working with senior management and presenting findings to the management
What We Offer:
A strong, professional background & infrastructure
Continuous professional development opportunities
Diverse, exciting, individual tasks & projects
5 days’ work week with flexible working hours