Recruit Ref: L060757123
Posting Date: 2026-08-19
CL Technical Services Limited
CL Technical Services Limited

CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!
IT Support Engineer (Multiple vacancies, $20K-23K)

Job Duties:

  • Handling phone calls, emails, and walk-in enquiries from the public, providing clear step-by-step guidance on system usage, processes, and procedures
  • Delivering timely first-level troubleshooting and resolution for public users encountering issues related to system access, navigation, and functionality
  • Supporting internal staff with system-related queries, troubleshooting, and access management to maintain operational efficiency
  • Recording all support requests in the helpdesk ticketing system, prioritising issues based on urgency, and monitoring resolution progress to ensure timely follow-up and case closure
  • Perform other IT-related duties as instructed

Job Requirement:

  • F.5 graduated with 5 subjects passed in HKCEE / HKDSE
  • At least 2 year' post-qualification information technology experience
  • At least 1 year' experience of support in PC hardware, Microsoft Windows and Office.
  • At least 1 year' experience of Helpdesk Call Handling.
  • Have good communication skills.

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to kmpost@clts.com

For more job opportunity, please visit our website: www.clts.com

The personal information is collected strictly for recruitment purpose only.

Summary
Industry:
Information Technology 
Job Category / Function:
IT (Systems / Technical Support)
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
2 or above 
Salary(HKD):
$20,000 - $23,000 (Monthly)
Benefits:
  • 5-Day Work
  • Medical Insurance
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Keywords: Deskside,Support,Engineering,IT,Computer
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