Ironsteel is a leading provider of high-quality safety and occupational footwear. We are committed to delivering exceptional customer service and product excellence. We are currently seeking a motivated and detail-oriented Sales Support Coordinator to join our dynamic team!

Key Responsibilities:

• Handle customer inquiries, orders for shipment.
• Prepare tender documents.
• Manage inventory levels and coordinate stock replenishment to ensure optimal stock availability.
• Assist walk-in and corporate customers with collections and purchases.
• Work closely with the Senior Sales Supervisor to streamline operations and improve service efficiency.
• Handle shoe-lacing system replacements and assist with defective product evaluations and reports,  factory coordination, and customer follow-up.
• Perform other ad-hoc tasks and projects as assigned or needed.

Qualifications:

• Completed Secondary graduates;  diploma or bachelor’s degree preferred.
• With passes  in Chinese & English, Strong verbal and written communication skills in Chinese & English.
• Previous experience in sales, merchandising, or customer service is an advantage.
• Proficient in using communication tools such as email, with solid skills in Microsoft Word and Excel.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Salary:

• HKD18,000-/and above  [Depending on experience]

Working Hours:

• Monday to Friday: 9:00 AM – 6:00 PM
• Alternate Saturdays Off
• Sundays & Public Holidays Off

Location:

• Kwun Tong

Benefits:

• Performance-based bonus
• MPF contributions
• Staff purchase discounts

Ironsteel 是一家專注於提供高品質安全及職業鞋履的領先供應商。我們致力於提供卓越的客戶服務及產品，品質 。 現誠邀一位積極主動、細心負責的銷售支援協調員加入我們充滿活力的團隊！  

主要職責：

• 回覆客戶查詢及安排訂單文件.
• 準備投標文件.
• 管理庫存水平，進行補貨以確保庫存充足.
• 與高級銷售主管緊密合作，提升營運效率.
• 為客戶提供專業鞋履服務及購買協助.
• 處理鞋帶系統零件更換，協助產品瑕疵評估和報告、與工廠聯繫及客戶跟進.
• 按需要執行其他臨時指派的工作或項目.

職位要求：

• 完成中五或以上課程，具大專或學士學位者優先.
• 並合格中/英文課程; 具良好中文及英文書寫 / 溝通能力.
• 具備銷售、商品管理或客戶服務經驗者優先.
• 熟悉電郵及其他通訊工具，並能熟練使用 Microsoft Word 及 Excel.
• 能在快節奏的環境中同時處理多項工作，具良好時間管理能力.

薪資 :

• 港幣HKD18,000-/及以上 [視經驗而定]

工作時間 :

• 星期一至星期五：上午 9:00 – 下午 6:00
• 隔週星期六休假
• 星期日及公眾假期休假

工作地點 :

• 觀塘

福利 :

• 表現獎金
• 強積金供款
• 員工購物折扣

How to Apply :

Please submit your resume and a cover letter to : fanny@ironsteelfootwear.com