We are now looking a high caliber individual to join our administration team. This role plays a key part in handling cargo claims. 

Claims Coordinator

COLLABORATE: your responsibilities 

• Handle cargo claim process by gathering information, reviewing reports and related bills

• Assist in processing claim information, receipts and/or documentation to support claim resolution

• Communication and follow up with internal and external parties during the claims process

• Prepare required claims statistics / reports

• Provide cargo claim process updates to claimants upon request

• Provide office administrative support including office supplies handling, office equipment & facilities maintenance, insurance/service contract renewal, regular housekeeping, office access card, office renovation and planning

• Liaise with contractors and vendors to ensure quality services are provided

• Support on contract management, license renewal and maintain a good filing system

• Liaise and cooperate with internal and external parties on daily operation

• Deliver telephone support for general inquiries

• Assist in ad hoc assignments as required

CONTRIBUTE: your qualifications 

• High Diploma or above with 2-3 years solid office administrative experience in a sizable organization

• Experience in handling cargo claims in freight forwarding / insurance industry is preferred

• Knowledge of cargo coverages and claims is an advantage

• Good communication and interpersonal skills

• Attention to detail, strong analytical and organizational skills

• Proficient in written and spoken English, Cantonese and Mandarin

• Familiar with MS Office applications including Word, Excel and PowerPoint

• Candidates with more experience will be considered as Claim Specialist

ARE YOU INTERESTED?

We offer attractive remuneration packages (Hybrid work, Five-day work, Double pay, Medical / Dental / Life insurance) to the successful candidate. Please visit our career website (https://careers.dachser.com/job-invite/3813/) and click 'Apply Now' to register and submit your application. Provide a detailed resume, including your current and expected salary, to the Human Resources Department.

Welcome to visit our website: www.dachser.com 

All information provided by applicants will be treated in strictly confidential and used only for recruitment purposes. Applicants may be considered for other suitable positions by our Company not more than three months, after which their personal data will be destroyed.